Registration Type is missing from the registration form

On a Kinterathon, you can create multiple registration type or different fees for the participant to select from. Sometimes some of the registration types although existed on the backend, but they are missing from the registration form.
In this case, check for two things:

1. Check if the registration type is setup for backend registration only (Sphere Only)
a. Go to Communities > Special Events > Friends Asking Friends > Kintera Thon >
b. Hover over the event name > Click Website Info > Click Fee Structure
c. See if 'Sphere Only' option is selected
Sphere only
2. Check to see if there is an end date setup to stop accepting registration

Make the appropriate changes and save.


 Blackbaud Sphere

Was this article helpful?