Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
After a Candidate has submitted their application, but before it is processed, there will be the opportunity to allow a resubmit if it is felt that there is a need to do so.
If the Parent has already paid, when he or she reaches the payment screen, it will not prompt for a second payment. It will display a message letting the Parent know that the payment has already been submitted.
You can allow a resubmit by going to onBoard:
Select People Finder
Search for the Student
Scroll down to the Application section and click Allow Resubmit