How to Re-Send E-Receipts for Online Express Transactions

I need to resend a receipt to a donor from an Online Express Transaction.
1. Click on the Online Express plugin in the navigation bar
2. Click Donations
3. Click View Transaction History
4. In the window that appears, search for the transaction
In the right-hand column, there is a hyperlink that says "Send thank you email again"; click this hyperlink
6. In the window that appears, confirm the email address is correct and update the email address as needed
7. Click Send



 Blackbaud Online Express

Was this article helpful?