Error: At least one primary account number is required - when applying a credit to an invoice line item

When applying a credit to an invoice line item, you may receive the "Error: At least one Primary Account number is required".
1. Select Accounts Receivable
2. Select Records
3. Select Credits
4. Open desired credit
5. Select the GL Distribution tab and verify that both the DR and CR Account number are filled in

Note: If the distribution is complete here open the Charge or Invoice line item and click on the GL Distribution and verify all accounts are filled in here as well

If the error still occurs: Contact Support and reference this article.

Steps to Duplicate

1. Select Accounts Receivable
2. Select Records
3. Select Credits
4. Open desired credit
5. Select the Applied To ... tab
6. Click Add/Edit Applications
7. Mark off the  box for the desired items you wish to Apply the credit to 
8. Click Save Applications
9. Error : At least one primary account number required

Environment

 Financial Edge
 7.87

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