Event Invitation Emails fail to send and receive Exception: There was an error generating the XML document.

When users send Event Invitation emails the email messages fail with error: There was an error generating the XML document.  This error can be seen in the Email Status log. 
We're currently evaluating this issue for a fix in a future patch or service pack. 

Steps to Duplicate

  1. Go to Events and open BBIS Christmas Event
  2. Select the Invitations tab
  3. Add a new invitation
  4. Select Send thru email only
  5. Select Email Package Test-Christmas16SecondWave 2
  6. Save invitation
  7. Open invitation
  8. On the Invitees tab add a Constituent with a Blackbaud.com email Address
  9. Send invitation to kick off invitation process
  10. Go to Invitation Business process status
  11. Select Start Blackbaud Internet Solutions email job
  12. Wait for the message to fail with Exception on server - There was an error generating the XML document.
  13. Login to BBIS to view Status Log. 


 Blackbaud Internet Solutions

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