1. Login to Raiser's Edge with a user that has access to Admin> Security
2. Open the affected user
3. Mark the radio button for Supervisor rights
4. Save and Close the user
Please have the user File> Exit and Sign out of Rasier's Edge for the changes to take effect. For additional information, see How to set up security.
Note: If your database is hosted by Blackbaud Hosting Services, click Chat with Support, reference this article, and provide the following information so we can assist you:
- Affected Blackbaud Application Hosting and Application username(s)
- The application server being accessed