Unable to add or update the industry field when running the Individual Profile Report

In The Raiser's Edge, users can print a Individual Profile Report to display a constituent's profile in detail. When running this report, the industry field for an organization relationship will not update, even after updating the industry field for the organization relationship.
If you encounter this issue in the latest version and patch of Raiser's Edge please contact support and reference this article.

Steps to Duplicate

  1. Go to Records
  2. Open the desired constituent
  3. Select File> Preview (or Print)> Individual Profile
  4. Click Open or create new parameter file
  5. Select Profile Contents tab
  6. Mark Organization Relationships under Include these groups
  7. Choose either One-line listing or Detailed Listing under Organization Relationship Format
  8. Click Preview
  9. View the Industry field for the organization relationship
  10. The information is inocrrect


 Raiser's Edge

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