• Confirm the search criteria should return results by searching for the page or post under Pages or Posts
    • Note: if you have Events, Events are not returned in Search Results by default
  • Confirm the page you're expecting to see in your search results exists in the WordPress site. Note: the search bar will only search pages on the WordPress site, it may not search a separate website.
  • If you confirm the search criteria returns results under Pages or Pages, then there may be two Search Plugins on the site. Often, when there are two search plugins on a site they will cancel each other out. One of the plugins will need to be disabled in order to allow the other plugin to work successfully. 
Please email ogs@blackbaud.com for behaviors surrounding the Search bar.