Action preview does not load

Users may see an action fly-out open and never finish loading, or load and show a blank gray record.
We are currently evaluating this issue and will update this article when we have more information. In the meantime, refresh the webpage to load the action.

Steps to Duplicate

  1. Open a constituent record or action list in NXT
  2. Click on an action record
  3. Fly-out pops up, but does not load
  4. If this does not happen, close the action fly-out and repeat step 2 until it occurs (I am seeing this about 20% of the time in Sample)

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