Email address field is blank when viewing a NetCommunity email list

When viewing a constituent email list in NetCommunity there may be names listed without a corresponding email address. The email address is present on the constituent record and matches the the email type specified at Administration > Sites & Settings.
This issue was resolved in the latest version of Blackbaud NetCommunity. Please update to the latest version to incorporate this fix. (If Blackbaud hosts your Raiser's Edge and NetCommunity, then you are already on the latest version.) 

If you are on the latest version, then please review the following: 
  1. Open the constituent record in Raiser's Edge and look for the Bio1 tab
  2. Click on the Email tab in the phones section
  3. Review the following for active emails (inactive is not checked): 
    • Look for the expected email address and note its type. If it's the same type as the one mapped for emails at Administration > Sites & Settings in NetCommunity, then it should appear. (If there are several emails of the same type, the one marked Primary or the first one listed will appear.) 
    • Look for the expected email address and note its type. If it's different from the type mapped for emails at Administration > Sites & Settings but has Primary checked, then it should appear. 
  4. Make the needed edits to the affected constituent records as noted in step 3.  Be sure to click Save and Close on the constituent record to save the changes. 
  5. Return to NetCommunity > Email > Lists and refresh the list. The email address should now populate for the list. If it does not, review steps 1 through 4 for the affected record(s). 

Environment

 Blackbaud NetCommunity
 7.1
 7.1
 7.1 Service Pack 1 (7.1.170.0)

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