Changing a constituent record from Individual to Organization after downloading it from Luminate Online partially breaks the link between the two and will prohibit any merging with other records. Best practice for this situation would be to reference the steps at How do I enter Luminate organization gifts in to Raiser's Edge?

For more information on merging records and working with organization records between The Raiser's Edge and Luminate Online, please see:

If receiving this error while merging individuals, this may be indicative of general connectivity issue between The Raiser's Edge and Luminate that will need to be resolved prior to merging.