Error: The category of this custom field is inactive - when adding a custom field in NXT

When adding a custom field in NXT web view, users may see the error: "The category of this custom field is inactive".

We are currently evaluating this issue and will update the article when we have more information. 

Steps to Duplicate

  1. Log in to Raiser's Edge NXT
  2. Search for and Open existing constituent record
  3. On the constituent record navigate to the Notes and Actions tile
  4. Select "add action"
  5. For "What kind of action" select any type such as Email
  6. Choose an action type from the drop down
  7. Enter in a date
  8. Add a summary
  9. At the bottom select custom fields and "add custom field"
  10. Choose a category from the drop down
  11. Select a Value from the drop down
  12. Enter in a date
  13. Add a comment
  14. Save and close the Custom Field
  15. Error will occur

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