In the meantime however you can process the transaction through the constituents profile:
- Select the Constituents tab > click Constituent Search
- Search for you constituent and double click their name.
- On the left hand side of their profile, click Add Membership.
- Fill out the same fields you were using in the Membership Dues batch, as well as the same payment method. (If the card was already charged, un-mark the checkbox labeled Authorize on save and attach the Authorization Code found in the batch we were attempting to commit.)
- Click Save.