I would like to change the settings for when the TeamRaiser follow up emails are sent to participants.

I would like to for participants to receive emails with a focus on fundraising 2, 5, and 7 days after registering. How can I configure this?
You can configure the Follow-Up autoresponders to send a set number of days after a participant has registered for the event. The intervals for the messages can be changed by following the steps below:
  1. Go to the TeamRaiser List
  2. Click Edit under actions for the event
  3. Go to Step 3. Select Event Options
  4. Click "Advanced Options" beneath Related Actions on the bottom left
  5. Go to Define Misc Options under Select Event Options
  6. Numbers 2-5 allow you to choose the intervals for the follow up autoresponders.

Note: You cannot configure what time of day the autoresponder will go out - it will go out at the same time of day the registration was taken. So if they initially registered at 11:06am, their follow up autoresponders will also go out at 11:06am on the appropriate days.

Environment

 Luminate

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.