Old image displaying on website when a new user photo has been uploaded

After a new User Photo has been uploaded and cache has been cleared or an Incognito/Private window is in use, the old user photo still displays in certain areas of the website. This can be caused when entering the image in the HTML for the description of a Content Type. This can be verified by right-clicking and select View Image for both the correct and incorrect images. If the URLs are different, even if it just appears to be capitalization, this could be causing the issue.

Article Number: 107668

Products:

Blackbaud_School_Website_System

Go to School Website > Websites > Edit into the Site Name of the page displaying the incorrect image.
Select Pages & Menus.
Click the wrench icon next to the page with the incorrect image.
Select Edit Page Content.
Locate the Content where the image is appearing.
Click the Pencil icon to edit it.
Locate the area where the image appears.
Click the HTML button to edit the code.
Locate the old URL for the image and replace it with the new one.
Click Update to apply the changes.
Click Save on the Content type.

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