Unlike Raiser's Edge, the Core database does not have non-constituent or secondary records. When a Core record syncs to Connect RE the integration considers in it's matching process both full and non-constituent records. When the Connect RE user confirms a match the record will be processed per the selections made in Settings. For example, a nonconstituent female spouse record will be upgraded to a full constituent record in Raiser's Edge if the Connect RE Settings, Parents and Grandparents section has 'Add each parent as a constituent' selected.

Troubleshooting tip: Duplicate or incorrect relationship records may be added to Raiser's Edge if the relationships don't match during the linking process. The most common cause is mismatched relationship/reciprocal types in Raiser's Edge. Carefully review your Connect RE settings and the Connect RE helpfiles to determine the root cause.