The sample database appears on the login screen even when it is not attached in the Blackbaud Management Console

On newly installed workstations, when logging into The Raiser's Edge, the sample database may appear on the login screen even though it is not attached in the Blackbaud Management Console
In order to remove the sample database display from each workstation:

Perform the steps below on each workstation that displays the sample database.
1.  Open the folder Raiser's Edge is installed to (default location: C:\Program Files (x86)\Blackbaud\The Raisers Edge 7).
2.  Locate the file BBUpdate.ini and rename it to OldBBUpdate.ini.
3.  Open The Raiser's Edge 7.

We have evaluated this issue as a potential defect and we have determined it will not be addressed in the software in its current state.  In this case, the risks and challenges outweigh the potential benefit of resolving this issue.

We wish we could address each and every issue that we come across, but there are occasions when addressing certain issues would add risk to causing a bigger problem or would put other prioritized initiatives at risk. 

We strive to select the most impactful changes and issues to address with each release to accelerate the rate at which we deliver new features while sustaining the highest level of quality for our customers.


 Raiser's Edge

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