Why is my thumbnail not using the category size settings?

I keep uploading a photo to a news content category and every time I do, it's showing up smaller than the size settings for the category and I'm not sure why this is happening.

Article Number: 107833

Products:

onMessage
Core

If the primary category is different from the category that the changed size settings resides in, then one of the following must happen:
• the primary category will need to be updated and the photo reloaded, or
• the other shared category will need to be updated with the correct size settings and the photo needs to be reloaded User-added image

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