Error: Please ensure Aatrix forms is installed

When clicking on the Display Report button when running 1099s, you may receive the error:  Please ensure Aatrix forms is installed.

This error only occurs when the Financial Edge and Aatrix are installed locally.
  1. Confirm that State and Federal Tax Reports has already been installed by going to Control Panel, Programs and Features, and ensuring that State and Federal Tax Reports program is listed.
  2. Type RegEdit in the Search box near your Start button
  3. Navigate to the following registry key:  (64 bit): HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Blackbaud\FE7Install\   OR (32 bit): HKEY_LOCAL_MACHINE\SOFTWARE\Blackbaud\FE7Install
  4. If you do not see a String Value for AAtrixFolder, then create a new string value by right-clicking in the empty space, selecting New > String Value and entering AAtrixFolder
  5. Double-click on the new AAtrixFolder string value and enter C:\Program Files (x86)\Blackbaud\The Financial Edge\AAtrix\
  6. Run your 1099s again
Note: Incorrect changes to registry settings can cause serious system problems that may be irreversible without reinstallation of the operating system. You must back up your registry before making any registry changes. We are not responsible for damage resulting from incorrect use of the Registry Editor.
 

Steps to Duplicate

Go to:
  1. Mail
  2. Forms
  3. 1099's
  4. Select new parameter
  5. Display report

Environment

 Windows 10 (64-bit)
 Financial Edge
 7.87

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