CRM/LO Sync restriction or CRM registrant limitation

Summary of Issue:  A person has purchased 160 "tickets" via the Luminate Online calendar event, but when it is pulled into CRM by the CRM\LO sync it's getting a "Quantity" error.  
Error: The value for 'Quantity' cannot be greater than 99

We are currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

Steps to duplicate:
1. Go to Events > Add new event 
2. Click options tab > Add registration option > Registration type = Adult
    a. Registration count =1
    b. Registration fee = 100.00
3. Go to Batch > add new batch > Event Registration Batch Basic
    a. Add created event , any registrant, choose adult option, put in quantity greater than 99, see error


 Blackbaud CRM

Was this article helpful?