Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
In order to save information on the General Information section of the Contact Card, make sure the email field has a valid email or is blank.
In order to fix this, you would need to edit the email field and either clear out the information in that field or make sure it is a valid email. Once you do this, you will be able to edit the General Information section without issue.