- Log into NXT as the user
- Navigate to http://signin.blackbaud.com/api/user
- Make a note of the 'String' shown, for example: 83b7390f-6bf9-22e2-9b74-cca8df123d4d
- Contact support and provide this information
- Support will provide you with 'username'
- In the classic database view, navigate to 'Admin -> Security'
- Open your user account and paste in the 'username' you received from the support team.
- Tick the 'Windows Authentication' box, save the changes and log out of the database view
Connect and collaborate with fellow Blackbaud users.