- Log into NXT as a user with Supervisor rights in the database view.
- Click the Databases icon > Open database view.
- Navigate to Admin > Security.
- Open the impacted user account.
- Leave the Search text field blank and click the Search button for Windows Authentication.
- Select the correct user account.
- Click OK.
- Click Save and Close.
- Have the user log in again and attempt to launch the database view.
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