Although a file cannot be restored, if you have a copy of it on your local machine, it can be uploaded again to NetCommunity. If you know the original file URL, we can create a redirect from the original URL to the new file URL.

Upload the File
  1. Navigate to Site Explorer>Files
  2. Click Add Files
  3. Click Add Files
  4. Select the file
  5. Click Next
  6. Enter the URL path
  7. Click Save
  8. Once redirected to the main file library page, locate your newly uploaded file and click the File URL link
  9. Copy the link out of your browser
Set up a page URL redirect in Blackbaud NetCommunity
  • Note: the original URL will be the original file URL
  • Choose external URL for the targeted page and paste the URL copied in step 9 above