The Reference Name is an internal way for you to differentiate between different processors you may have in the database. This is not public to your donors; it is for internal tracking in eTapestry only.
  1. Click Management > My Organization
  2. Click eCommerce
  3. Click the processor you wish to edit
  4. In the Reference Name field, type a new value*
  5. Click Save under Tasks
*This field is un-editable for existing processors if your organization has any Custom eCommerce pages. Some of those pages may reference a processor by name and updating the name here could negatively impact the Custom eCommerce page. If this field is un-editable and you are seeking to update it, please contact Support for assistance. From the Help menu, select Chat now.