The Reference Name is a unique value you assign to each transaction processor in your database. If you have multiple processors, it acts as a helpful nickname to tell them apart. You may need to edit the name of the processor to make it easier to know the difference.
The Reference Name is an internal way for you to differentiate between different processors you may have in the database. This is not public to your donors; it is for internal tracking in eTapestry only.
Click Management > My Organization
Click the processor you wish to edit
In the Reference Name field, type a new value*
Click Save under Tasks
*This field is un-editable for existing processors if your organization has any Custom eCommerce pages. Some of those pages may reference a processor by name and updating the name here could negatively impact the Custom eCommerce page. If this field is un-editable and you are seeking to update it, please contact Support for assistance. From the Help menu, select Chat now.