This error indicates the number of registrants or number of tickets selected is greater than number specified in the error.
  • The quantity of tickets selected must not exceed the number in the error
  • The number in this error is a combination of the Registrant Count and the Maximum registrants allowed per checkout. The Number of Registrants per Event price type should not exceed the maximum number of registrants set within Options.


Confirm the maximum number of registrants per checkout
  1. Edit the event registration form part
  2. Click the blue options link to expand it
  3. Edit the Maximum registrants available per checkout
  4. Click Save

 
If the error persists after editing the maximum number of registrants, confirm the Number of registrants set per event unit type:
  1. Edit the event registration form part
  2. Click Edit next to the event in question
  3. Under Event price options, confirm the No. registrants per Type does not exceed the maximum set in Options
  4. When finished, click Save
  5. Click Save again