We had a drawer close where the actual amount and the expected amount were the same but there was an oververage

When closing the drawer, you may find that there is an overage, but your expected and actual amounts in the drawer match.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. From sales, Click Approve Close Drawer
  2. Find the drawer showing an overage
  3.  Select the arrows to the left of the drawer
  • Note: The Net cash for deposit amount and Expected Cash payments match 

Environment

 Altru Arts & Cultural

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