This is usually caused by one of the following:
  • A fee being deleted from your Smart Tuition portal after the Contract was created. If a fee is removed from Smart Tuition, it will also need to be removed from the Contract(s) via onBoard > Settings > Contract Forms.
  • A grade level in Smart Tuition that ins't in CORE
  • A fee type may have been entered into the wrong section in Smart Tuition, and this will also cause the message 'Error generating contracts'

onBoard View with Smart Tuition equivalent in red:

OnBoard view

Smart Tuition View with onBoard equivalent in red:

Smart Tuition View