Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
When I try to delete a user through Core > Users/Access > Profile > Edit User Profile Data > System Information > Remove User, I'm getting an error that they're tied to the Mentor Program and cannot be removed. How do I remove the user from the Mentor Program?