When a Revenue Update Batch is created, an Appeal is added to a gift, and the batch is committed, the Acknowledgment Letter Process date is removed from the gift record.
We are currently evaluating this issue for a fix in a future service pack.
Steps to Duplicate
1. Navigate to a revenue record with an Acknowledgment Letter that has been processed and has a Processed date. 2. Click the Letters tab. Take note of the Process date for the Acknowledgment Letter. 3. Navigate to the Revenue functional area and click Batch Entry. 4. Click Add. Select Revenue Update Batch as the Batch template. Click Save. 5. In the Batch window that pops up, enter the revenue ID in the Revenue column and add any Appeal. Save and Close the batch. 6. Commit the batch. 7. Navigate back to the revenue record in questions and click the Letters tab. Notice the Process date has been removed from the Acknowledgment Letter.