The "Not Updated" status indicates that the cardholder information is associated with an open commitment and there is a card token in the system that may need updating.
Three things happen for these types of transactions every month:
- Transactions that need updated card information available to the Credit Card Updater Service will be updated in CRM and marked as "Updated"
- Transactions that need updated card information unavailable to the Credit Card Updater Service will not be updated in CRM and will be marked as "Not Updated."
- Transactions whose card information does not need to be updated will not be marked with either of the above statuses.