We have evaluated this issue as a bug and we have determined it will not be addressed in the program in its current state. In this case, we believe the risks and challenges outweigh the potential benefit of resolving this issue. We strive to select the most impactful changes and issues to address with each release to accelerate the rate at which we deliver new features while sustaining the highest level of quality for our customers.
We recommend adding any program suggestions to our Ideas Community page. Our developers check here first when building program enhancements to see what our users are most interested in seeing implemented.
- Open Microsoft Word document from the database view of the constituent record and change the paper size to 8.5" x 11"
- Open up the Constituent record in web view (RE NXT) and open the attachment from there
- When uploading to database view do not mark the Display as Icon button