Some of our admins are being asked to download ChartViewer.swf whenever they log in to their Luminate Online admin accounts. Why is this happening, and can we prevent this?
Your admin may be asked to download the ChartViewer.swf file if you have usage or reporting charts on your Administrator Home Page and the Flash Player is out-of-date and/or disabled in the admin's browser. These charts load as Shockwave Flash files in certain browsers and require the current version of the Flash Player to be enabled in the admin's browser to display properly.
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