Why am I getting an exception error: Error: An Exception has occurred. when doing the Tax Status Verification?

Error: An Exception has occurred. The Id of the logged Exception is ###### Additional information: When running the Tax Status Verification
This is because the IRS Business database has dates with 000000 in their Pub78 database that GIFTS Online cannot update in the GIFTS Online database.

You must uncheck or do not select any dates that are to update to 000000 and then you will not receive the error.

 

Steps to Duplicate

1. Select any Organization 
2. Click Action >Select Tax Status Verify
3. The Tax Status Verification Results page populates.
4. Select the Organization > Click Details link > Select any update "Date" field where the "New Value" is 000000 (Example: Registration Date)
5. Select OK at the bottom of the page.
6. Select the Organization check box > click on " Update Organization"
7. A dialogue box will appear - "You are about to update one Organization(s) in GIFTS Online. Do you want to proceed?"
8. Click Yes 
9.  Receive:  An Error: An Exception has occurred. The Id of the logged Exception is ###### Additional information:

Environment

 Firefox;Internet Explorer
 Gifts Online

Was this article helpful?