UK: R68 process produces one exception but there's no way to know what the exception is to rectify problem

An R68 commit run has produced an exception but there is no way to identify what the exception message is to rectify the issue.
We are currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate


R68 process has already been processed successfully and online submission has been submitted online to HMRC. R68 process is now in a pending state awaiting for the records to be updated with the tax claim number and general ledger journal entries for Gift Aid. 

1. Go to Revenue functional area and click on R68 task
2. Select the R68 process that has already been run and the claim submitted to HMRC
3. Click 'Update revenue records' button to add the tax claim number to the revenue records from the process
4.  All records are updated with the tax claim number but there is one exception

There is no way to know what the exception message to then resolve the error.


 Blackbaud CRM

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