Application error when creating documents or sending mass email

When attempting to create documents, mailing labels, or send a mass email with a Communications template, users receive an Application Error message on screen and the process does not finish.

Article Number: 108917

Products:

Blackbaud_eTapestry

There are a few reasons why this will happen. Please contact support and provide the Article ID for reference to your issue. We will troubleshoot with you to figure out what is causing the error.

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