When we processes a re-enrollment form that has s updated organization name linked to an organization record, the existing organizational record may not update.
The NetCommunity plugin in The Education Edge will not update existing organizational records due to potential impact on other records which have a relationship to that organization. For example, if one employee updates the record for Blackbaud to Blackbaud, Inc then that change is potentially impacting numerous other records which have a relationship to that organization.
If the form submitter is attempting to create a new organizational relationship to a new employer, we can remove the match to the existing organization by clicking View > Relationship Matches to allow the plugin to create a new organization record and relationship. Alternatively, a combination of rules on the Online Reenrollment form can be used to allow the individual to specify if they have a new employer.