Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
When uploading bulk Temp Passwords, you may get a timeout error message. In March 2016, enhanced password security changes were made that now require additional time for processing when passwords are uploaded in bulk. Because of this, we are recommending that Schools break their file into smaller batches if their original batch times out. A message advising users to do this has been added to the Bulk Upload Temp Passwords page.