The workaround is the following:
  1. Keep the original deposit amount (if the deposit is $1000 do NOT reduce it to $0 when a check has been received).
  2. Update the Deposit Received Field and Deposit Amount Received field.
  3. Mark the contract as returned (if the family has signed).
  4. Manually update the deposit amount in Smart AND the family will not be able to print a copy of their contract because it was manually returned by the school.

NOTE: This article is for schools that are using the Smart Integration.
For schools that are NOT using the Smart Integration, they can still mark the deposit completed for regular onBoard Contracts. Families will be able to submit as is - no need to manually return the contract.