View by disbursement list is blank inside of reconcile transactions and disbursements tab

Navigating to the reconcile transactions and disbursements report inside of credit card reconciliation is blank and no reports have been loaded directly from BBMS so that they can take advantage of the auto-reconciliation feature.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

 
1. Navigate to Treasury>Credit card reconciliation> Reconcile transactions and disbursements
2. Click on the View by Disbursement tab
3. Select any filters, no reports will show

Environment

 Blackbaud CRM
 4.0
 4.0
 4.0.180.1600 (Service Pack 16)
 4.0.160.0

Was this article helpful?