You will receive this error when the discount code you are editing is already being used by another discount in Luminate Online. This includes discounts in TeamRaiser and eCommerce. You will either need to use a different discount code or locate and change the discount that is currently using this code.

To locate the discounts in a TeamRaiser event:
  1. Select Fundraising > TeamRaiser 
  2. Click "Edit" in the actions column next to the TeamRaiser event
  3. Select "Manage Discounts"
  4. Click "Edit" in the actions column next to a discount to find the code that is being used.
To locate the discounts for eCommerce:
  1. Select Fundraising > eCommerce > Discounts tab
  2. Click "Edit" in the actions column next to a discount
  3. Select "Eligibility" to see the discount code being used.