Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
When adding a .MPEG video to a video category, a message displays stating it is an Unsupported File Type.
While the .MPG extension within the MPEG format is currently supported, the .MPEG extension is not. As both are valid extensions, the extension can often be changed on the file to the shorter .MPG extension to allow the video to upload successfully.