1. In your Beanstream account, reset the password
2. In your Beanstream account, generate a new reporting passcode and batch upload passcode
3. In The Raiser's Edge, go to Config> Business Rules> Merchant Accounts
4. Double-Click on the Beanstream Account> Re-enter the new password, reporting passcode, and batch upload passcode> Click OK

If your program is integrated with NetCommunity, please refer to the following article for how to update the account in NetCommunity: How to add or edit Merchant Accounts in Blackbaud NetCommunity

For additional information on setting up your Beanstream Merchant Account, please refer to the following article: How to Configure a BeanStream Merchant Account in The Raiser's Edge

For questions on how to reset your Beanstream password and generate a new reporting passcode and batch upload passcode, please contact Beanstream Support