Gifts that are set to Do Not Receipt are still showing as marked for re-receipt in query.

Users may notice that gifts that have been marked for re-receipt in the past may still show up in query or the receipt processes's selection after being flagged as "Do Not Receipt".
The receipt process will not receipt the records, however, to get them out of the selection, the revenue records will need to be manually unmarked for re-receipt. The "Unmark payment for re-receipt" button is suppressed by default on records marked as "Do Not Receipt". To make the button visible the record will need to be adjusted by clicking "Edit (posted) payment", then un-checking "Do Not Receipt" temporarily. The user will then be able to unmark the payment for re-receipt then flag as "Do Not Receipt" again by editing the payment.


 Blackbaud CRM

Was this article helpful?