Deleted Attribute Category appears in Batch

When a very old old Attribute Category is deleted from the Attribute Categories page and replaced with a new Attribute Category of the same name, both attributes appear on the "Add a Batch Template" screen. It appears to be a duplicate attribute.
This is actually orphaned data (from the deleted attribute) next to current data (the current attributes). CRM now removes all of this data when the Delete button is pressed from the Attribute Categories page. This may not be the case for an attribute deleted two years ago. If you see an Attribute that has already been deleted that still appears in Batch, contact Support and reference this article.

Steps to Duplicate

1. CRM > Administration > Batch > Batch Entry > Batch Templates
2. Add a new Batch Template.
3. Select the type of "Enhanced Revenue Batch"
4. Click the "Fields and Defaults" tab
5. Expand the "Revenue Attributes" folder
6. Note that an Attribute that has already been deleted appears here.
7. Click Cancel, then navigate to CRM > Administration > Attribute Categories
8. Sort by Revenue, and notice that the attribute is not here.

Environment

 Blackbaud CRM
 4.0
 4.0
 4.0.170
 4.0.168

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.