A DSP registration was recorded on the wrong constituent. Is it possible to move or soft credit the DSP to the other record?
Luminate requires that the constituent who is making the DSP registration agree to pay the remaining balance of their goal by the end of the event. Since permission is required by the constituent to charge the card at a future date, the DSP transaction cannot be soft credited or moved by any other means. The DSP registration will need to be refunded and the constituent can re-register on the frontend.