Error: All values or up to 500 specific values can be selected - when de-selecting a filter option

When a user attempts to unselect a filter option in their dashboard, they receive the error " All values or up to 500 specific values can be selected" or "All values or up to 2500 specific values can be selected".

For out-of-the-box dashboards:

Currently, there is a limit of 500 options with filters. By default, the first 500 filter options will appear in the filter's list. 

If a user keeps Select all checked and unmarks the checkbox for a specific filter option, the remaining filter options will remain checked.

If a user needs to filter for a specific filter option, they can complete the following steps:
  1. Select the filter's drop-down
  2. Unmark the Select all checkbox
  3. Type the desired filter option into the search bar
  4. Mark the checkbox for your desired filter option(s)
  5. Repeat Steps 3-4 as needed
  6. Click Apply

OR
 
  1. Select the filter's drop-down
  2. Keep the Select all checkbox marked
  3. Type the desired filter option you don't want into the search bar
  4. Unmark the checkbox for your undesired filter option(s)
  5. Repeat Steps 3-4 as needed
  6. Click Apply

 

For custom dashboards:

Currently, there is a limit of 2,500 options with filters. By default, the first 2,500 filter options will appear in the filter's list. 

If a user keeps Select all checked and unmarks the checkbox for a specific filter option, the remaining filter options will remain checked.

If a user needs to filter for a specific filter option, they can complete the following steps:
  1. Select the filter's drop-down
  2. Unmark the Select all checkbox
  3. Type the desired filter option into the search bar
  4. Mark the checkbox for your desired filter option(s)
  5. Repeat Steps 3-4 as needed
  6. Click Apply

OR
 
  1. Select the filter's drop-down
  2. Keep the Select all checkbox marked
  3. Type the desired filter option you don't want into the search bar
  4. Unmark the checkbox for your undesired filter option(s)
  5. Repeat Steps 3-4 as needed
  6. Click Apply

Steps to Duplicate

1. Log into https://renxt.blackbaud.com 
2. Click Work Center>Analyze
3. Select the Fund drop-down for any of the dashboards
4. Attempt to unmark a fund
5. Error appears

If the user marks the "Clear" hyperlink, this does successfully unmark all funds and allows the user to select their desired funds (but they haven't attempted to mark more than 500)

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