Clicking a Department shows the Grade Distribution screen instead of the Courses

Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same.  
We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.

When attempting to edit courses under a specific department in Core, users are taken to the Grade Distribution reporting screen instead of expanding the courses.
This is part of the new "SKY" reporting that was recently released. This screen allows you to see the distribution for the department as a whole when clicking on the name of the department itself. These reports can also be filtered down by Year, Grade Plan, and Specific Grades (1st Trimester, Final, etc.) to allow you to view more precise information.

To get to the specific Courses to edit, simply click anywhere else on the Banner other than the Department Name and it will expand it to allow you to edit the courses (shown as any area not highlighted in red.)
Click here to expand courses

Steps to Duplicate

  1. Go to Core > School > Departments and Courses.
  2. Click on any Department Name.
  3. See the Grade Distribution reporting screen.

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.