A customer placed an order, but the sale did not show up in Altru until a later date due to Daylight Savings Time

The customer purchased an item online and had his card charged at around 11pm, but the order did not show up in Altru until 12am the next day. 
This issue has been resolved. If you experience this error, please chat with support to provide the exact steps that were taken.

Steps to Duplicate

  1. Go to Sales>Order Search
  2. Search for the affected order.
  3. See that the order date and time are listed as 12:20am on the affected date.
  4. Go to payment tab.
  5. Click on the Payment Date.
  6. Click on History under More Information.
  7. Click View report.
  8. See that the history shows the order time being 11:20pm on the prior date.


 Altru Arts & Cultural

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