Users may see the following when entering a gift on and Online Express form:
Error: Please enter a [address field name]
This will occur when all required address fields are not filled out on the form.
Verify that the donor has selected a value for each address field on the Online Express form.
If the form requires a field that is not applicable to the country selected, you can choose a different Country format for this Country in Configuration that will change the fields in the Online Express Form needed for that country.
1. In the Raiser's Edge, select Config>International. 2. Double-click to open the Country. 3. In the Address Block field, select the desired format in the drop down box "Display Available Fields for this Country" 4. After making changes click Save and Close
Note: Adding or removing fields under the Address Block will not change the fields required on a donation form, that is only changed by the options next to "Display Available Fields for this Country"