You are sending an email to a constituent query-based email list. The query and list under Email > Lists shows the correct email address for the constituent found on the Bio 1 tab of their record. When the final message is sent, you may see the email send to the email address from an organization record associated with an organization relationship to the constituent.
We are currently evaluating this issue and will update this article when we have more information. In the interim, an imported list can be used to ensure the emails send to the correct email address.
Steps to Duplicate
1. Attach data to sample environment. 2. Create a query that includes the affected records. 3. Log into NetCommunity, select Email > Lists > New List. 4. Create a constituent list pulling in the query created in step 2. 5. Note the email list shows the correct email address from the bio 1 tab of the constituents' records. 6. Navigate to Email > messages > create new message with data source of constituents. 7. Pull in the list created in step 4. 8. Send Final. 9. In the email message report, note the email tried to send to the email listed on the constituents' organization relationship record rather than the email on the bio 1 tab of their constituent record.